RETURNS, REFUNDS AND EXCHANGES
We all change our minds from time to time. We want you to be happy with your order and so you can return with confidence for a full refund up to 30 days after the sale. We are on hand to help with any questions you might have.
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If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free domestic returns within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.
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Please note the following exceptions to our return and refund policy:
Below are some examples of common exceptions:
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Discounted items are final and cannot be returned or exchanged.
Returned items must have tags still on and be in their packaging.
Returned items must have no visible signs of wear or use.
To initiate a return, please complete the following steps:
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Reply to your order confirmation email to request which products you would like to return.
Print the prepaid return shipping label that you will receive by email.
Send all items back to us using the label provided.
Additional Information:
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Your refund will be processed on the day the goods are received back.
Shipping is payable on international returns.
If you have more questions or would like to chat then please reach out.
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Paisley Honey
Ben Seillean
Brediland Road
Paisley
Scotland
PA2 9ES